Privacy policy

1. Data controller

The data controller is Cupido Film S.r.l., VAT no. 17552291001, with operational offices c/o Studi De Paolis, Via Tiburtina 521, 00159 Rome, Italy, email cupido@cupidofilm.it. We have not appointed a Data Protection Officer, as we are not required to.

2. Data we process

Data you provide: when you use the “Request dossier” or “Request pitch deck” forms we receive your email address, the text of your message and the confirmation that you have read this policy. Browsing data: like any website, the servers that host this site automatically record technical data such as IP address, browser type, date and time of access and pages requested. These data are used only to ensure the security and correct operation of the site. Reserved area: if you enter the password for the reserved area, your browser stores a technical cookie so you do not have to enter it again.

3. Purposes and legal basis

We use your data: (a) to reply to your request and send you, at our discretion, the materials requested, on the basis of steps taken at your request prior to entering into a possible agreement (Art. 6(1)(b) GDPR); (b) to keep a record of requests received and protect our rights, on the basis of our legitimate interest (Art. 6(1)(f) GDPR); (c) to ensure the security of the site, on the basis of our legitimate interest. We do not use your data for marketing or profiling, and no automated decision-making takes place.

4. Is providing data mandatory?

Providing your email address and message is necessary to send a request: without them we cannot reply.

5. How and where data are stored

Data are processed electronically with appropriate security measures. Messages sent through the forms are delivered to our mailbox and a copy is stored in the website database. The site and email service are hosted by Aruba S.p.A. in data centres located in the European Union.

6. Recipients

Your data may be accessed by Cupido Film staff and collaborators authorised to handle them, and by our technical providers acting as data processors, in particular Aruba S.p.A. (hosting and email). Data are not disclosed to third parties or transferred outside the European Economic Area, except where required by law.

7. Retention

Requests and related correspondence are kept for as long as necessary to handle them and in any case for no longer than 24 months, unless a longer period is required to establish, exercise or defend legal claims. Technical server logs are kept for the period set by the hosting provider for security purposes.

8. Cookies and external content

This site uses only technical cookies needed for it to work (for example, to remember that you have entered the reserved-area password or the language you are browsing in). It does not use analytics, advertising or profiling cookies, so no consent banner is required. Fonts are hosted on our own server. Trailers are played through embedded YouTube (in privacy-enhanced mode, youtube-nocookie.com) and Vimeo (with “do not track” enabled) players. A player is loaded only when you press play; from that moment Google or Vimeo may process data such as your IP address under their own privacy policies. Links to festival and ticketing websites open third-party sites, which apply their own privacy policies.

9. Your rights

Under Articles 15–22 GDPR you have the right to access your data, have them corrected or deleted, restrict or object to their processing and receive them in a portable format. To exercise these rights, write to cupido@cupidofilm.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it).

10. Changes

We may update this policy. The date of the latest update is shown at the top of this page.